AI-OPERATED CRM · BUILT FOR CONVERSATION
Your CRM, fully automated. Operated by AI.
Every contact, every pipeline, every follow-up, managed by AI that talks to your customers on WhatsApp, Instagram, voice, SMS. The CRM doesn't sit there waiting for your team. It runs itself.
No credit card · Setup in under 5 minutes · Cancel anytime
A full contact profile, updated by AI in real time.
THE FIRST AI-OPERATED CRM
It doesn’t wait for your team. It runs.
Most CRMs are filing cabinets that need to be fed. ReplyAgent's CRM is a teammate. It assigns, qualifies, books, follows up, updates fields, scores opportunities, and closes loops, autonomously, on every channel, 24/7.
AI assigns leads automatically
Round-robin, priority-weighted, or rule-based, every new lead lands with the right agent the instant it hits the system.
AI moves opportunities through your pipeline
Based on what the customer actually says. The AI listens to the conversation, scores intent, and advances the stage.
AI books, qualifies, follows up, hands-off
Cal.com booking, qualification questions, drip follow-ups, reactivation sequences. No human keystrokes required.
AI fills every CRM field from every conversation
Name, intent, preferences, custom fields, tags, extracted automatically from chats, calls, and voice notes.
FROM IMPORT TO AUTOPILOT
Four steps. Then it runs itself.
Bring contacts in. Slice them. Build the pipeline once. Hand the wheel to AI. Your team supervises, they don't operate.
Import contacts in seconds
Drop a .csv, validate fields on the fly, push thousands of contacts into the right segments at once.
- Bulk import multiple columns
- Validate every record during the import
- Thousands of contacts in one pass
Segment with surgical precision
Slice your list by tag, channel, custom field, last interaction, AI-extracted intent. Personalization happens at the segment level, automatically.
- Tags + custom fields per contact
- Behavior-based segmentation
- AI-extracted intent + preferences
Build visual pipelines
Drag-and-drop pipeline stages, drop-in templates, and reusable Clonekits across every client workspace.
- Visual drag-and-drop builder
- Reusable across workspaces
- Live KPIs on every stage
AI takes over from here
Lead arrives → AI greets, qualifies, scores, assigns, books, follows up. Every move is logged. Your team supervises exceptions.
- Auto-assignment by round-robin or priority
- Auto-advance pipeline stage from conversation
- Auto-create, auto-notify, auto-recover
ROLES · PERMISSIONS · TEAMS
Total control. Down to the last toggle.
Define exactly what every agent, manager, and client can see and do. Per-workspace roles. Per-team permissions. Per-feature access. The audit trail is built in.
CONTACT-LEVEL POWER
A contact card that does more than store an address.
Every contact is a workspace of its own, conversations, history, tags, custom fields, AI-extracted intent, pipeline stage, ownership, audit log.
Unlimited Custom Fields
Capture anything, preferences, sizes, deal value, source, language. AI auto-fills as conversations happen.
Tags + Smart Segmentation
Stack tags by behavior, intent, channel, campaign. Use them in any Smart Flow trigger or broadcast.
Multiple Emails & Phones
One contact, every channel they use, emails, phones, social handles, all linked.
Zero Duplicate Contacts
AI deduplication recognizes the same person across channels and merges automatically, keeping context unified.
30+ Live Chat Filters
Slice conversations by tag, channel, agent, last reply, status, language. Save filters per agent.
Notes, Tasks & Reminders
Pin internal notes, create tasks, schedule reminders that fire via WhatsApp, Telegram, or SMS.
Bulk Import / Export
CSV in, CSV out. Migrate from any other CRM in under an hour with zero data loss.
AI Field Auto-Fill
AI reads every message, call, and audio note, populating contact fields without a human typing.
EVERY SURFACE, CONNECTED
Live Chat. Pipelines. Teams. Smart Flows.
Four surfaces, one CRM brain. Every action on every surface updates every contact in real time, and is observable by your AI agents.
LIVE CHAT
Multi-channel inbox your team actually lives in.
One inbox for WhatsApp, Instagram, Messenger, Telegram, SMS, and Voice. AI assist, canned replies, translation, and rephrasing built in.
- Unified per-contact thread
- AI rephrase + translate
- Auto-assign to teams/agents
PIPELINES
Visual sales boards that move themselves.
Kanban-style pipelines with AI-driven stage progression, per-deal automations, and per-pipeline KPIs.
- Drag-and-drop stages
- AI advances deals from conversation
- Per-pipeline analytics
TEAMS
Departments, roles, and round-robin in one panel.
Organize agents into teams. Set per-team routing rules, equal distribution, priority, language match. Manage seats, permissions, and audit.
- Per-team distribution rules
- Per-feature permissions
- Audit log on every action
EVERY CHANNEL · WIRED IN
Your CRM speaks every messaging channel.
Every conversation, every channel, lands on the contact card. The AI reads everything and acts on everything.
Official API + QR Code. Multi-number. Groups. Broadcasts.
DMs, story replies, comment automation.
Messenger
Direct messages and Facebook Page automation.
Telegram
Bot integration + group management.
SMS
Twilio-powered global SMS with full tracking.
Voice AI
Realtime AI voice agents, answer, qualify, book, route.
Web Chat
Branded chat widget for any website. Same AI, same inbox, every conversation lands in the CRM.
PLUG-AND-PLAY
Integrations
AI Solutions
Power your assistants with the best AI models. Switch between them in one click, with automatic fallback.
ChatGPT
Claude AI
Gemini
DeepSeek
ElevenLabs
LLM Whisperer
CRM, Databases & Scheduling
Keep leads, pipelines, and customer data synchronized with your favorite tools.
Baserow
Supabase
Cal.com
FireCrawl
n8n
Make.comMarketing & Ads
Sync leads from ads and marketing platforms directly into your WhatsApp workflows. Attribute every conversion.
Meta CAPI
ActiveCampaignn8nMake.comE-commerce & Payments
coming soonConnect your store and payment systems to automate orders, confirmations, and follow-ups.
Shopify
WooCommerce
Stripe
Asaas
Pix
WooviAI Solutions
Power your assistants with the best AI models. Switch between them in one click, with automatic fallback.
ChatGPTClaude AIGeminiDeepSeekElevenLabsLLM WhispererCRM, Databases & Scheduling
Keep leads, pipelines, and customer data synchronized with your favorite tools.
BaserowSupabaseCal.comFireCrawln8nMake.comMarketing & Ads
Sync leads from ads and marketing platforms directly into your WhatsApp workflows. Attribute every conversion.
Meta CAPIActiveCampaignn8nMake.comE-commerce & Payments
coming soonConnect your store and payment systems to automate orders, confirmations, and follow-ups.
ShopifyWooCommerceStripeAsaasPixWooviAll native. All maintained. All free with your platform.
MOBILE CRM
Your CRM in your pocket.
Native iOS and Android apps. Reply to WhatsApp, Instagram, and Messenger contacts. Move pipelines. Update fields. From anywhere.
A CRM that runs itself.
Spin up your free workspace in under 5 minutes, or book a 15-minute discovery call and we'll map an AI-operated pipeline to your business.
No credit card · Setup in under 5 minutes · Cancel anytime