Automate Reach, Boost Engagement and Support for Better Sales, Marketing and Support with SMS Messages!
Get Started the right way
Here you will find amazing SMS features that are created based on thousands of customers interviews and dedicated to your company success.
Go from idea to action in a snap with our native Twilio integration. Just paste your Twilio API keys, and Reply Agent integrates with your Twilio number for easy global texting.
With our native Twilio integration, you can effortlessly deliver SMS messages to thousands of customers across the globe.
SMS can be used alone or as part of a multichannel strategy. Embed links for your website or your WhatsApp, Messenger, Telegram, or Instagram account, allowing customers to connect with your company conveniently.
Engagement Growth
Personalize each message, make each recipient feel like a million dollars!
Add multiple phone numbers for local presence personalization
Personalize each message with CRM Custom Fields.
Segment your contact list into groups for maximum personalization.
Engagement
Keep your customers in the know by sending automated reminders for appointments, promotions and product and services updates.
Re-engage effortlessly in conversations.
Alert customers instantly.
Inform thousands of contacts in minutes
-01.svg)
Increase ROI
Give your customers a convenient way to communicate with your brand by replying to your SMS messages.
SMS app is already present in every mobile in the world.
Trigger automated responses based on incoming message.
Open an additional channel for customers conversations and feedback.
Conversion Growth
Seamlessly send personalized mass messages to multiple customers, boosting communication efficiency, and elevating customer engagement to new heights.
Send coupons and links to attract people to your store, site or e-shop.
Perfect for Product announcements, Sales and Promos.
Reach thounsands of contacts in just a few clicks.
Engage in real-time conversations on SMS, seamlessly manage them, and effortlessly distribute chats among agents and teams for efficient support!
Pipelines and Contact Management features are included with every account and integrates with your SMS chatbots right out of the box. This means you can effortlessly handle your sales, contacts, and customer support like a pro! 🚀
Get ready to kick things into high gear! Say bye-bye to old-school marketing, sales, and support. It's time to ride the wave of the future in customer engagement with Reply Agent and SMS! 🚀💬💯
Connect with other tools
Want to exchange data with or trigger actions in other apps? No problem! Our native integrations, API and Webhooks have you covered.
Receive any document and automatically convert it into text, perfect for feeding and training your AI.
A powerful external database, more flexible and scalable than Google Sheets, perfect for storing and managing your AI and automation data.
Integrate OpenAI ChatGPT and Bring AI to Your Communication Channel.
Let Every Conversation Become a Booking Opportunity. Create, Reschedule or Cancel Bookings with AI.
Automatically convert audio into text for AI training and content generation. Also convert text back into audio when needed.
Convert audio into text and text into audio. Clone voices and feed your AI automatically.
Want real-time order updates on your communication channel? Integrate easily with our Public API.
Connect and sync data with your communication channel in real time using our Public API.
Integrate to trigger email campaigns based on conversations and customer actions.
Integrate your communication channels to respond to new market demands thanks to 2,000+ pre-built apps.
Seamlessly integrate with any external system. Use our Public API to exchange data in real time and build custom automations.
Get real-time external data to your communication channel and trigger actions based on data from external systems.
Collaboration with SMS
Time to get things in shipshape and make teamwork a breeze! Thanks to the awesome Reply Agent and SMS duo, your whole Team can jump in and communicate using the same number, all at once. 👥
Distribute SMS conversations and chats.
Create and distribute CRM opportunities based on SMS conversations.
Distribute SMS conversations within your Teams or to specific Agents.
Unlimited possibilities.
Build personalized, automated SMS chatbots using our Visual Drag & Drop Smart Flow Builder. Create automated responses, actions, conditional logics and even some fancy A.I to it – all in a snap! 🚀📱😄
All the features you need are here
When words aren’t enough, leverage our advanced Chat Widget to deliver your message with greater impact: photos, videos, video notes, stickers, and more.
Share and view images instantly with a single click or let our AI manage the process automatically.
Thanks to our native Giphy integration, you can easily send and receive GIFs to make your conversations more engaging and expressive.
You can easily send and receive GIFs to make your conversations more engaging and expressive.
Send and receive documents for later processing, seamlessly integrating them into your business workflows.
Full support for sending and receiving audio messages for more personal and engaging conversations.
Prefer speaking over typing? Use the built-in audio recorder to send voice messages easily.
Automatically correct grammar and spelling in your messages with AI-powered suggestions.
Full support for creating and sending canned responses, making your communication faster and more efficient.
Translate your messages instantly into multiple languages with AI-powered translation.
Mobile Application
The Reply Agent GO Mobile App lets you manage all your communication channels in one place, including WhatsApp, Messenger, Instagram, Telegram, Website Chat Widget, and SMS. Handle client conversations with ease from anywhere. We also offer Grey Label and White Label versions, fully customized with your branding.
Get to know more about our official integration with Twilio.
To send and receive SMS, you'll need a Twilio account because messages flow through Twilio's integration with Reply Agent. Reply Agent doesn't add extra charges, but there may be costs associated with Twilio, which you can explore here.
Yes, to leverage Reply Agent with SMS, it's essential to establish a connection with your Twilio account, which serves as our official SMS integration. If you don't have Twilio account yet, you can open a free Twilio account and start right way by clicking here.
Absolutely, with Reply Agent, you have the capability to utilize multiple phone numbers (Long Codes) to estabilish local presence around the globe. Please note that additional phone numbers implies additional charges in Reply Agent and Twilio which you can check it here.
Absolutely, with Reply Agent, you have the capability to utilize SMS for gathering email addresses, phone numbers, date of birth, etc... Furthermore, you can easily gather various types of information such as important dates, times, text, numbers, and more by making use of Reply Agent's contact's custom fields.
To learn what local phone numbers are available, please refer to the Twilio page here.
Join us at no cost, start learning and let the results speak for themselves!
Get instant access to our on-demand video classes, master Reply Agent features to grow your business.
Join our global community of Reply Agent users to share ideas and discover new business opportunities.
Struggling with setup, integration, or custom Smart Flows? Our certified partners are here to help!
