Can customers order food through WhatsApp?

Yes. The AI chatbot presents your menu with categories, prices, and photos. Customers can customize orders, confirm, and pay, all within the WhatsApp conversation.

How do I manage table reservations?

With Cal.com integration, customers select available time slots, specify party size, and receive automatic confirmation and reminders. No more double-bookings.

Can I send promotional messages to customers?

Yes. Send rich media broadcasts with photos, specials, and CTAs to your opted-in customer list. Segment by dining preferences and visit frequency for better results.

WhatsApp CRM for Restaurants & Food Delivery

Take orders, manage reservations, and run promotions through WhatsApp, the channel your customers already use every day.

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Challenges in Restaurants

Common problems that ReplyAgent solves for restaurants businesses.

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Missed Phone Orders

During peak hours, phone lines are busy and orders get missed. WhatsApp handles unlimited concurrent conversations.

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Manual Reservation Management

Tracking reservations on paper or spreadsheets leads to double-bookings and lost customers.

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Low Repeat Customer Rate

Without proactive engagement, customers forget about your restaurant and choose competitors.

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Third-Party Delivery Fees

Delivery apps charge 15-30% commission per order. Direct WhatsApp ordering eliminates the middleman.

How ReplyAgent Solves It

Purpose-built features for restaurants businesses.

AI Chatbot

WhatsApp Menu & Ordering

Customers browse your digital menu, customize orders, and place them directly through WhatsApp conversation.

Cal.com Integration

Table Reservation Bot

Automated table booking with real-time availability, party size handling, and confirmation reminders.

Broadcasts

Promotional Campaigns

Send lunch specials, happy hour deals, and seasonal promotions to your customer base with rich media messages.

CRM

Customer Loyalty Tracking

Track order history, preferences, and visit frequency to personalize offers and build loyalty programs.

Automation Use Cases

Real automation flows you can set up in minutes.

Direct WhatsApp Ordering

Customers place food orders through WhatsApp without third-party apps.

Customer messages restaurant on WhatsApp

AI presents digital menu with categories and prices

Customer selects items and customizations

Order summary and total presented for confirmation

Order sent to kitchen and customer receives prep time estimate

Weekly Special Broadcast

Drive traffic with regular promotional broadcasts to your customer base.

Create weekly special with photos and descriptions

Segment customers by dining preferences

Send broadcast with menu images and reservation link

Track engagement and reservations generated

Reservation + Pre-order Flow

Combine table reservation with advance food ordering for special occasions.

Customer requests reservation for special event

AI confirms date, time, and party size

Pre-order menu offered for the occasion

Confirmation with reservation and order details sent

Day-of reminder with directions and parking info

"We cut our delivery app commissions by 60% by taking orders directly on WhatsApp. ReplyAgent's AI handles the menu and ordering perfectly."

Restaurant Professional

Restaurant Owner

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